Hello,
i ve created a mobile theme using your instructions. it works fine on mobiles, but the problem is that it is also displaying in the desktop version, instead of the desktop layout.
I ve cleared the cache a million times ( i m using the wp super cache), and nothing. I had to go back to „no mobile theme” so my desktop layout will not look like a mess.
Please help.
Thanks
Hello!
Please check carefully if you have the WP Super Cache with the settings from our guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, if you have Cloudflare, please make sure is set like in our guide https://forum.tagdiv.com/cloudflare-cdn/
If the problem is still there, then please start looking for a plugin conflict.
Thank you!
Hello,
thank you. If I dont have cloudflare, should I install it?
Thank you
Hello!
No, it should be disabled in some cases.
Did you solved your issue?
Thank you!
Hello!
I ve updated my WP Super Cache settings as per your instructions, but it didnt solve the problem.
I dont have cloudflare installed. I dont know what to do.
I ve noticed that my mobile template does not list in the Cloud Templates, as tagdiv s instructions say it should.
Does that have anything to do with it?
I m open to any suggestions,
thank you so much!
Hello !
We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.
Thank you !
Mulțumesc, Thank you very much
Fixed. Thank you!
Hello and a Happy New Year!
I have the same issue, all over again. it s been going on for 2 days now. My mobile theme keeps displaying on the desktop version, without any interaction from me.
Last time, you fixed it after an email. Can we do that again?
Thanks
Hello,
Yes, you can contact us via email and provide wp-admin access.
Thank you!
Thanks!
