Hi there,
I never had a problem with updating the theme before. But today after I install the 8.75 update, my site is not even working anymore.
My site is cpblstats.com
Right now it just show a blank page, I can’t even log into my wp-admin page.
By the way, I always follow the method C from the tagdiv tutorial when updating the theme. https://forum.tagdiv.com/how-to-update-the-theme-2/
Unfortunately I don’t even know where can I start, as I can’t even log into my wp-admin or can access the site files via the FTP to delete the old plugins.
Hope the tagDiv team can help me on this when they come to work in the morning.
You have a different Issue to mine When I updated the Home Page Broke. I deleted Tag diV Composer and reinstalled from Dashboard.
Sounds like you would need to go into your Cpanel and Turn off all Plugins so you can get back into Backend.
Hi,
If you cannot access the backend, only with cPanel or FTP would you be able to deactivate plugins. Then you should be able to access WP-admin
– http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
The HTTP 500 error was fixed in some cases by increasing the WP memory according to the theme requirements or higher if possible
– https://forum.tagdiv.com/requirements-for-newspaper/
Check the theme system status panel, see if there are enough resources. Contact your hosting if required, ask them to increase them if needed. Also maybe they can check the error logs, to see what has caused this problem. Let us know as soon as possible.
