Posted in: Newspaper
Post count: 4
Nov 14, 2021 at 9:14 am
My theme is unable to update from 11.2 to 11.3.2 version, it prevents me from editing the website because the tagDiv composser is not working. please help me
Post count: 21065
Nov 15, 2021 at 12:24 pm
Hello!
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Thank you!
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