My website pages are not updating, it's killing me.

Posted in: Newspaper
Post count: 12

Happy New Year to all,

I wonder if I could get some help please. I am using the Newspaper 7 theme and find it to be perfect for my website and proposed business however I have one major problem. The pages are not updating. The only page that updates is the home page, every other page sticks.

I have cleared my cache but that doesn’t seem to work and I have also downloaded the plugin WP Super Cache by Automatic. I have selected all the recommended features within this plugin but still no joy with the pages updating. I have also checked other browsers and the issue is the same.

My website is very dependent on RSS Feeds and I use the excellent plugin RSS Aggregator to feed the content into the website. This is doing its job really well but as I say, the pages are not updating with the new feeds and posts. I am really at a loss with this and very frustrated as my website is useless unless the pages update automatically so any help would be very much appreciated. You can check the website out at http://www.yourgolfdigest.com.

Many thanks,
Kingsley

Post count: 22421

Hello Kingsley,
This seems like a caching issue to me. Please use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use a cdn server we recommend cludflare and only these settings: https://forum.tagdiv.com/cloudflare-cdn/
There is also a trend now for hosting companies to provide caching for all users from the server side. Please also contact your host and have them disable any caching from the host.
Let us know how it goes.
Thanks.

Post count: 12

Hi Bogdan,

Many thanks for your reply regarding my website and the issue I am having with the pages not updating. I really appreciate your time and for sending me a couple of possible solutions.

Since your response I have followed your suggestions and set the relevant settings in WP Super Cache. I have also contacted my hosting company (BlueHost) and they have deleted an advanced cache file at their end.

Unfortunately the pages are still not updating though. As mentioned before the only page to consistently update is the home page but the other pages and categories are not. The strange thing is, when I log in to my WP site, the pages will update when I press refresh button however they will not update when I am not logged in.

Can you suggest any other solutions please Bogdan? I really need to find a solution to this as it is seriously hampering my start up online business.

Many thanks,

Kingsley

Post count: 22421

Please try one more thing.
Disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know if you still have this issue without the plugins.

Thank you!

Post count: 12

Hi Bogdan,

I hope you are well. As suggested above I have followed your suggestions. Unfortunately having done all of the above the pages are still not updating. The only plugin that is active is the Visual Composer plugin. Once again the only page that is updating is the home page. When I click through to the other pages, the pages are stuck on Friday 13th Jan (today is the 14th Jan).

Have you any other suggestions please?

Thanks,

Kingsley

Post count: 22421

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Post count: 12

Thanks Bogdan, I will do this now. Thanks for your help

Post count: 7909

Replied via email!

Viewing 8 posts - 1 through 8 (of 8 total)
The forum ‘Newspaper’ is closed to new topics and replies.