Need help

Posted in: Newspaper
Post count: 497

I am using the 9.2.2 theme version. I have experience this problem multiple times that whenever I upgrade my theme to the newer version, then I recieved countless of Google Search Console error in couple of days, especially 5xx error. These errors keeps on increasing until I downgrade the theme back to 9.2.2 version, then all error goes and everything works fine.

I upgraded the theme to 10.3.9.1 about a week ago, but when I start receieving the GSC errors, then I have to downgrade to 9.2.2 version.

I want to know the reason that why I didn’t receive any error by using 9.2.2 theme and why I do receive errors whenever I upgrade the theme to newer version. Hope you undestand my problem,

Regardsm

Post count: 18283

Hello !

In order to figure this out please make sure that you updating your plugins too. Also please let us know what kind of errors are you facing so we can sort them out.

Thank you !

Post count: 497

I am updating the theme as follows:

1. Deleting the old theme
2. Deleting the old plugins

3. Installing the new theme
4. Updating the plugins

But, the issue I am facing is that hundreds of Server Error 5xx flagged by google search console.

Everything seems fine, if I revert the theme back to 9.2.2.

Please provide me assistance in this regard.

Post count: 497

Please provide me the help of any technical person in this regard. I want to get the new functionalities by upgrading to the newer version of the theme, but I also don’t want to affect my ranking in the google by getting countless of errors due to the update.

Best Regards,

Post count: 35449
Post count: 497

Hello, I have already implemented those changes, but the issue still there and it only removes when I downgrade the theme.

Do you remember any other person faces the issue previously? or I am the only one.

Thanks for your understanding . . ..

Post count: 35449

Hi great1212, there were similar reports but those were solved using the above guides.
Please make sure that you have a good host with enough resources and another thing that you can do is to double the theme resources -> https://forum.tagdiv.com/requirements-for-newspaper/
Another thing that you can do is to delate the theme and theme plugins and reinstall them manually -> https://tagdiv.com/update-newspaper-theme/ (option B).
Thank you!

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