after updating to version 11.2 now if I try to edit a post or create a new one a blank page is loaded
thanks you
I had the same on my site. Clear the browser cache has worked for me.
Best regards
Andre
thanks, but it doesn’t work
Hello,
Please do a test using the theme plugins and other plugins that are tested with it=> https://www.screencast.com/t/pvYP8ffHa clear all cache and see if the problem persists.
Also, please provide some screenshots to understand better the issue.
Thank you!
Hello, sorry, we have the same problem on our site. When trying to edit a page with TagDiv, only a blank page appears, nothing on it whatsoever.
We are trying to check if plugins are causing it but doesn’t seem to so far.
We don’t use caching plugins.
Inspector > Console says “net::ERR_HTTP2_PROTOCOL_ERROR 200”
Can you help us please?
Thank you.
Edit: after downgrading back to version 11, the issue persist. However, disabling the Cloud library plugin shows progress, now it shows this:
https://snipboard.io/2kM6ER.jpg
Hello Revolware,
When you disable the tagDiv Cloud Library is normal to displayed only shortcodes.
Also, for that error please make sure you have an SSL plugin activate, please do test only with tagDiv plugins, clear all cache and see if the problem persists.
Thank you!
Hello Anamaria,
Thank you for your advice, we have still not come to a solution on this.
We do not use SSL plugin, our hosting is running SSL. Or do you mean something else?
We did the test with only TagDiv plugins and the issue persists. The problem seems to be with the TagDiv Composer. Editing a page is possible after the update in the normal WP editor. However, using TagDiv Composer gives only a blank page.
We cleared all cache before the upgrade to 11.2
Do you have any other suggestions, please?
Thank you.
Best,
RW
Hello!
Please make sure you have the latest version of the theme and plugins(11.2).
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If the problem is still there, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thank you!
