Hello, I observe that I have the following problem, for a short time, days ago everything worked fine.
When I want to display options in, for example, the Ads section, I cannot keep the page as thinking and the sections are not displayed (attached photo-1) https://www.radiomarcabarcelona.com/goodnews-design/photo-1.png
I also observe that in the Mobile-Theme and Multi-Purpose sections, it does not show anything (attached photo-2) https://www.radiomarcabarcelona.com/goodnews-design/photo-2.png
I do not know what may be happening I have tried to disable all my plugins except 2 that are necessary (attached photo-3)https://www.radiomarcabarcelona.com/goodnews-design/photo-3.png
Still with the plugins disabled, the problem continues,
What can be happening with this problem in Newspaper – Theme panel
I am looking forward to your response. Thank you
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Thank you !
Hello I did the last update of the theme yesterday, and now everything seems to work fine. Perfect
Now I can activate the Mobile-Theme, by the way what is the best configuration for the Mobile version? I’ve never activated it, and I think it’s worth it. Thank you
Hello !
Before activating the Mobile theme please take a closer look on our documentation regarding it: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Hi, I have already installed the tagDiv Mobile Theme plugin, tested and configured it in Mobile + AMP.
I notice that all my pages look good, except the Home (attached photo- HOME) https://www.radiomarcabarcelona.com/goodnews-design/home.png
The Home looks like in Mobile format, and I don’t know why, now while I wait for your answer I have deactivated it.
I have also done a PageSpeed test and attached the 2 screenshots where you can see how my website looks with tagDiv Mobile Theme activated.
https://www.radiomarcabarcelona.com/goodnews-design/mobile.png
https://www.radiomarcabarcelona.com/goodnews-design/web.png
I hope to know why the Home looks like this with the plugin activated. Thank you
Hello !
This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello Vlad, I am looking at the W3cache manual that tells me, but it is very different from the plugin that I have installed, it is the Pro version and the latest version, just updated. Therefore I cannot follow your manual, there are many sections in your manual that I cannot find in my plugin. What should I adjust so that it does not continue to happen to me that in the web version, it is seen in Mobile format?
Thank you
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
ok, send by email. Thank you
