newspaper update 11.3.1

Posted in: Newspaper
Post count: 1

after the new update activated i found the AMP is not working probably and the website is always have hang. logo appear and disappear with himself. could not upload pictures to media library.so please advice.

Post count: 21065

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
All requirements should be as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
The issue how you explained it’s from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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