Hi,
I’m getting the following error after updating the previous install of Newspaper to the new v.6
Fatal error: Class ‘td_block_widget’ not found in /home/jazzorg/public_html/wp-content/themes/Newspaper/includes/widgets/td_page_builder_widgets.php on line 3
Is there something I am doing wrong?
Cheers
have had to install my backup of the site as the update wasn’t working.
The backup contains v4.6.3 – This is now working fine but would like to upgrade to latest version 6 and then update WP.
Thanks and look forwward to a resolve soon.
Hash
Hi Hash,
Newspaper 6 is a whole new theme that is released for free for all of our existing customers so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings, will change the shortcodes… Also you have to update the child theme, please note that old files customization or custom css will not work with the new version and you will have to adjust and re-add them.
Hope this helps!
Hi
Sorry for the basic question, but how do I update the child theme as well?
Thanks
Hi,
Unfortunately there is no update option for the child theme. You will have to recreate it unfortunately, especially if you update from version 4 to version 6 of the theme. What we recommend to do if a child theme is used is to do a back-up of it (version 6 and up) and check to see which files were changed in the update. You will need to copy those files again and reapply your customization to the new file. The child theme cannot get updated as we have no control over what gets modified so we cannot create an update script for it.
If you have version 4 of the theme now, you will have to create a new child theme for version 6 as ALL the files were changed in this version.
Thank you for your understanding.
Ok…I’ve done exactly the process I’m supposed to from 4.x to 6.0…and have also auto updated the site now to 6.6.
But the site is still having serious issues. The css is not loading properly I think and the Visual Composer doesn’t load any of your templates.
I really need this fixed up so I can present to the client soon.
Let me know what you need and can supply access to the site so you can see what I mean.
Just to add…this is now a clean install and was prepared to rebuild the site using any new updates the import script had carried out. So can’t understand why it won’t even display your demo content properly.
Thanks and look forward to a resolve within the next couple of days.
Thanks
Hello,
Please make sure you update the plugins as well. Disable your plugins and delete the files either from wp or by FTP access. Then install the plugin versions that come with the theme from here: http://screencast.com/t/WNNYfHh6
If all else fails, please try to do a fresh install of your theme via ftp: https://forum.tagdiv.com/install-via-ftp/ (do a back-up beforehand)
Let us know how it goes.
Thank you!
Hi Bogdan,
Ok now I have done a fresh install. New plugins and made all my edits to the theme settings. The CSS is loading properly but VC is still having issues.
I have default template set for home and just added new blocks to the page setup. The problem is that the blocks in rows are displating properly. None of the columns are redering properly and just spreads content across full width of row.
Have tried multiple combinations using different template selections but the rows still stretch content. Can’t figure this out. Prior to this I jsut created my page through homepage blank and everything just worked.
Maybe I’m just not understanding the new templates…can you shed any light?
Thanks
Hi,
Any news on this one? I need to get the site up in a state that it was originally. The new templates don’t help and VC doesn’t seem to work when on default settings.
Thanks
Hi,
Please send an email at contact@tagdiv.com and provide your site url and wp-admin access so we can take a closer look at this. Also paste a link to this topic so we can know who you are and what your issue is.
Thanks!
Hi Alin,
Just sent an email with everything you need.
Thanks
Hi Alin,
Any update?
Cheers
Replied via email!
