Hi
I’ve been trying to add some shortcode using “column with text” and “text with title”
Once this element is added, when I click on “Edit Content” option, a white box appears and nothing is being loaded. The loading bar keeps circling for a long time without any progress. https://prnt.sc/ay9DrE_ZIyke
Please help me with this problem.
Hi,
You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while it is loading so you can see which errors you encounter there.
Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also another possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Hi,
I tried disabling all plugins and keeping only tagdiv plugins, it didnt load for me.
When I checked the console, i found this error: https://prnt.sc/LA6qT2CTlYj6
I asked my hosting to see if there are any issues with the .htacess file, and they said everything looks alright.
Hello!
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
I’ll check your issue and try to help you as soon as possible.
Thank you!
