Plugin installing failed

Posted in: Newspaper
Post count: 1

Hi there,

why installing plugin failing? what can ı do?

ı was active theme by entiring licence key…

thanx

Post count: 15

hello, i have the same issue

Post count: 35449

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Please try to update manually the plugins -> https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Also make sure that all theme settings are as in our guide ->
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If you want, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

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