I am using the Newspaper theme, and when I create a new post, the author’s name, date, and category are automatically included within the article.
Hello,
Please try to reimport the template and assign it, normally should look like this https://i.imgur.com/xeTHiNR.png
Thank you!
I m installed “Tech news pro” pre-build website.
The source name and link are not showing under the post
Did you check the screenshots I provided? As you can see in the screenshot above, the post author’s name and date are placed over the post content. Another issue is that the source name and link, which were added from the post editor options, are not showing under the post.
Hello @shahul!
Make sure you have these settings there: https://prnt.sc/rBDDuEKtCRb2 -> https://prnt.sc/ifKuC8eE83jQ -> https://prnt.sc/xLBdrP6xnJbT
For the source name, add the element called Single Post Source. Which link did you added? Please add it in the tagdiv Composer.
Thank you!
Where is these settings located as you shared in screenshots, Mention that also.
I selected the post template you can see in the screenshot, and I filled in the source link and source URL in the composer. However, after creating the post, those links are not visible anywhere.
Even if I don’t add any images, the post becomes annoying, as shown in the second screenshot. Try to understand issues first.
Hello @shahul!
Edit a post with the tagdiv composer and you’ll see those settings on the elements.
If you can not handle it, then I could help you via email.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hello @shahul!
Check this tutorial to find more about it: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
The pre-built websites available in the theme should look good. But it looks broken as I shared in the previous screenshot. Why is that?
This is a fresh installation and I haven’t touched any of the code or installed any plugins other than TagDiv plugins. If possible, we can have a Skype/Zoom call so that I can share my screen and show you the issue.
Please install the pre-built website “Tech News PRO,” create a new post, and view it in the browser to see the issue.
Anyone who reads this forum can try this, and they will likely face the same issue.
Any update on the investigation, waiting for 3 days
Any update on this issue?
Is setting a featured image the solution to this issue? What about posts that do not require images? It’s concerning that the tadDiv team does not seem to have a proper support system in place.
What is the status of the investigation into this issue? It’s disappointing that there is no resolution yet.
Hello @shahul!
If you do not use a featured image for that post, you need to adjust the template. I’ve noted this issue, and we will adjust it for the next updates. I can help you faster, if you can provide the credentials via email.
Thank you so much for understanding!
