Problem with logos on mobile site

Posted in: Newspaper
Post count: 83

Hello,

I’m having a lot of problems getting my logo to display correctly on the mobile version.

https://www.commandeleven.com/tyranny-of-misrule/

Have a look at the link above and the main website link. The logo doesn’t come out the way that I have designed it in the desktop version.

Some additional information that may, or may not be helpful:

1 – I’ve turned off the AMP plugin. I have having serious problems getting the configuration right and I finally dropped it for the time being until I can understand how to get the plugin working correctly.
2 – I have logo images loaded both in the Newspaper Theme Panel page for the mobile header, and on the theme itself. I delete one the other disappears also.

Please help if you can.

Post count: 35449

Hi,
I see that on the first link you have set a cloud header template. Did you edit the responsive version with tagDiv Composer-> https://i.imgur.com/zHGss7r.png also if you are using a mobile page template -> https://i.imgur.com/Aqx1ImM.png
In case that you are using the mobile theme plugin then please also check this section -> https://i.imgur.com/ECowvU4.png
About the amp version, we recommend to use the amp plugin with the mobile theme plugin -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you!

Post count: 83

Hi Calin,

First, yes, I have edited responsive version on the mobile header in TagDiv. I tried both the mobile theme and amp previously but no success either.

I did notice that you have a TagDiv CSS analyzer – How can I get a copy of that? I am honestly unable to understand why just the header is creating problems on the mobile pages.

Post count: 35449

Hi commandeleven,
Did you use the tagDiv CSS analyzer too? If yes, then it is possible that the css that was been generate to be the problem. Normally the tool needs to check the mobile version and it is possible to generate the wrong css.
If you use the tool, please remove the generate css, clear all cache and try again.
” How can I get a copy of that?” do you want to check the css file that is generate?
Thank you!

Post count: 83

I don’t have the TagDiv CSS analyzer. I tried to different methods you gave in your previous reply. Still no joy.

Post count: 35449

Hi,
When you are logged in the problem with the mobile logo appears? If the problem do not appear, then it is from some cache option or optimize made for the images.
Also, you have some errors in console that should be resolved -> https://i.imgur.com/s930hjP.png the mixed content usually it can be fixed using a ssl plugin, you can try this one -> https://wordpress.org/plugins/really-simple-ssl/
the 1.jpg image it can be a background image set in the theme panel -> https://i.imgur.com/WETGEWq.png and the newsletter.jpg is from here -> https://i.imgur.com/LbmNTPW.png (newsletter element)
Thank you!

Post count: 83

Hi Calin,

I seem to have been able to remove the logo from the mobile version, but now I can’t seem to get it to come back. It appeared in the proper location for a couple of articles and then was gone again. Here’s what I did. I removed the logo from the theme panel windows and the logo became visible on the mobile version. After a couple of pages, it disappeared again.

Second thing, I tried to active a caching plugin, but was given the error below:

-Error: Configuration file /home3/wahhvg0aeqdc/public html/wp-content/wp-cache-config.php missina. Please reload the page

Warnina! You mav not be allowed to use this plugin on vour site
The file /home3/wahhvg0aeqdc/public html/wp-content/advanced-cache.php was created by another plugin or by your system administrator. If it was created by another caching plugin, please uninstall that plugin first before activating WP Super Cache. If the file is not removed by the action, you should delete the file manually.

Can you delete the file so that I can active WP Super Cache?

Post count: 35449

Hi commandeleven,
For the cache plugin you need to use FTP/file manager to go to that location and remove/delete the mentioned files.
For the mobile header, do you use more headers? Or you have on some of pages/cloud templates the mobile page template -> https://i.imgur.com/i5SfJ6f.png -> https://i.imgur.com/iCANaZN.png ??

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