Hi All,
I have a problem in mobile mode with my site davidpinto.it
When I click on menu or search in mobile mode these not appear on diplay but I have only a fade screen.
Could you help me please?
all the best
David
Hello David!
I can see that you use the Mobile theme plugin for now.
You can deactivate it and use the responsive version if you like to be customizable with the tagdiv Composer. Enable these settings from the theme panel for mobile menu and mobile search: https://app.screencast.com/pUtCgElyRwzjo
Make sure you choose a menu in order to display there: https://app.screencast.com/TffmDPVrdAg0Z?tab=Details&conversation=AKSAQD3gCjYHzgr0YLpH4k
Thank you!
Hi Bettina,
yes I use AMP official plugin as also suggest on theme panel
And I’ve already activated the settings from the theme panel for mobile menu and mobile search.
But doesn’t works
Hello David!
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options. We no longer recommend using AMP because it is deprecated https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
Thank you!
Thank you Bettina,
so you suggest to delete the AMP Plugin? Right?
I deactivate the plugin and it show it: The tagDiv Mobile Theme now works best with the AMP plugin to provide a complete solution for your content on mobiles.
I’m confused now 😀
Hello David!
It is an old suggestion. We need to delete it.
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Ok perfect!
I use now the 3rd solution with mobile theme plugin with the settings so how explain in the guide.
But I always a problem with menu and search. If i click on search icon or on menu icon they didn’t work.
🙁
thank you
Hello David!
I’ve checked your website and I can see that is working now.
Thank you!
Hi Bettina,
Thanks a lot! It’s work not totally, I mean in the homepage is work but in the page article for example doesn’t work the menu slide doesn’t appear (also the search slide).
I’ve checked on iPhone with chrome/safari browser.
Thanks
Hello David!
We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you
Thank you!
Hi Bettina,
I did it!
Thank you
