Hi,
I am unable to make changes to my home page as the tagDIV composer, just displays a spinning wheel and does not load the page?
I can see the left hand menu that says Welcome to tagDIV composer but just a spinning wheel on the right hand side. This is using the Chrome browser and then I am unable to use any of the buttons in the menu so im stuck
Can anyone help please?
Please can support take a look at this – im a new customer and I cannot create my site because of this issue. This ticket has been sitting there all day being ignored and now other people are reporting the same problem!
Agreed. Same issue here.
Hello !
Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/
Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !
Thank you !
I have made one change to the home page template, I copied an existing area and pasted it under another section and its broken the page again. I am unable to edit the page as i am back to the spinning wheel.
Surely there has to be an issue here, the template should not break with something so simple and I cannot rebuild the entire home page again?
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
