Problem with visual editor

Posted in: Newspaper
Post count: 33

Good morning , in backend mode I can not compose the page: http://screenshot.net/871m8i6?it

Paolo

Post count: 23312

Hello paolobabaglioni,

The latest version of WordPress 4.5.2 ‘break’ the Visual Composer and also, generate a lot of issues through the plugin. Please ensure that you are using the latest version of this V.C 4.11.2, clear all your caches and check the result.

Hope this helps and let us know how it goes!

Thanks.

Post count: 4

Visual composer plugin comes with the Newspaper theme, so we dont have option to update directly, only throw the theme update. Newspaper 7 is not offering option to update VC to latest. What about that problem?

Post count: 9544

a) make sure you update VC plugin properly by
— delete old folder in /plugins/
— upload NEW updated js-composer plugin folder via FTP into your plugins folder
b) log-in to your theme
c) clear web browser cache completely
d) clear transients with wp-optimze
e) launch visual composer
f) if your page shows [code] try preview then ‘save’ without making changes
g) read up on changes to Visual Composer in case *they* decided to deprecate/retire some feature, which no longer works and will leave an empty space or reveal dead shortcode — only option is to remove old dead shortcode, and rebuilt that element

and it goes without saying you should ALREADY have increased your default memory for WP to 96MB or more in your wp-config.php file to even use VC at all!

VC is nice to have drag and drop, but it’s a tricky little bastard… er … little fellow.

If you get white screen of death, that’s a whole ‘nuther story.

Good luck!

Post count: 33

????

Post count: 17

I had the same problem and I downloaded the latest newspaper theme from Themeforest, and installed the plugin from there.

Post count: 20

I updated wordpress version to 4.5.2 and newspaper version to 6.5.1
Visual composer is not working (shows nothing). Visual composer version is 4.7.4

If I upgrade VC to the latest version, without updating the theme to version 7 is this going to solve the problem ?

Post count: 23312

Hello stavrosgian,

The latest version of WordPress (4.5.x) ‘broke’ the Visual Composer and now it is necessary to update the plugin to the latest version of it, namely 4.11.2. Also, please notice that you cannot use a newer version of WordPress with an older version of Newspaper and Visual Composer because it will appear a lot of issues through it. So, please try to update your theme to the latest version (Newspaper 7.0.1), update your Visual Composer to the latest version 4.11.2, Social Counter to 4.0, clear all your caches and test it again.

Thank you for your understanding!

Post count: 20

thank you for your reply.
As the site is live and i am afraid of doing it, is there a pro that can do the update for us?
Or maybe it’s easier to downgrade wordpress? Please advise as this has become very critical.

Post count: 23312

Hello stavrosgian,

So, first of all, please try to do a full backup to your data, according to this documentation here -> https://codex.wordpress.org/WordPress_Backups to rule out the way can loose all your data from your database and then try to update your theme VIA FTP -> https://forum.tagdiv.com/how-to-update-the-theme-2/ because this is the surest method in this case. In the next step, you will have to disable ALL your plugins and leave just Visual Composer to active -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ (for Newspaper 7 -> Visual Composer 4.11.2), clear all your caches, purge all CDN files if you are using CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that all your panel settings were loaded in the MySQL database and you will not lose these settings. Also, if you have others customization through code, please notice that the latest update will overwrite these files and you will lose these customizations. So, if will have the backup, then you will have to re-add all your customizations for the latest update until you will achieve as you wish. Please check our change log here -> http://themeforest.net/item/newspaper/5489609 (check the bottom of the page) and there you will find what kind of modifications were made in our new update.

Thank you for your understanding!

Post count: 33

I think it would be necessary an easier solution

Post count: 23312

Hello paolobabaglioni,

For more information about how you can make your update of the theme, please check our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you for your understanding!

Post count: 33

since I have updated the theme I do not see the social facebook , twitter , etc . The plugin does not function properly , the settings are like those of before. screenshot: http://screenshot.net/gog5dcw?it

Post count: 33

For the visual composer I tried to do the best practice but the plugin continues to be unable to function: http://screenshot.net/gw5rvi4?it

Post count: 23312

Hello paolobabaglioni,

Please keep in mind that you have needed the latest version of the plugins in order to achieve best results. So, please ensure if you are using the Social Counter 4.0, Visual Composer 4.11.2 and WordPress 4.5.x. Try to clear all your caches and test it again.
If you problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page and also, so I will be able to provide a more accurate response in this regard. Also, please provide the link of this topic so we can identify you.

Thanks.

Post count: 33

I have solved. Thank you Sir
Paolo

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