Problems with saving from theme panel

Posted in: Newspaper
Post count: 14

I’m unable to save configurations within the theme panel. When I make a modification and try to save it, the screen remains in a loading state and then freezes without having saved the changes. Can you help me?

Post count: 27744

Hi,

If the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Post count: 14
Post count: 27744

Hi,

Yes, you have 403 error, so now you need to go to the network and preview the response -> https://i.imgur.com/3p9gOMF.png

Thank you!

Post count: 14

i have 2 issues:

admin.php:1 Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received

Expression
not available
Expression
not available
Expression
not available

/wp-admin/admin-ajax…=Newspaper&v=12.4:1
Failed to load resource: the server responded with a status of 403 ()

Post count: 35449

Hi,
The 403 can be inspected by click on this – https://i.imgur.com/v640GQA.png
Usually this is a security plugin like Wordfence or something similar, also it can be a custom code set in the .htaccess file – https://i.imgur.com/cyOd0Lb.pnghttps://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!

Post count: 14

Thank you, it’s solved. It was an issue with Sucuri.

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