We have been updated Newspaper theme to 9.7 version and we are getting this issue. Due to this error, we are not able to edit page
Errors at columns elements: 1(models) : 3(dom).
Please sort this issue,
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hello,
We have tried all possible solutions but we are still facing the same issue.
* Tried to Disable all plugins except theme recommended plugins.
Please guide me what is exactly wrong!
Errors at columns elements: 1(models) : 3(dom).
Are you using a child theme?
Yes, we have a child theme but currently, its deactivated and parent theme enable but the issue remains the same !!
Have the back-up? Most certainly is DB related issue.
how is that so, I have recently updated theme and this error occur?
Hi,
If you’ve checked all of the above steps and nothing worked for you, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
same problem here; BUG
