Reviews Reply

Posted in: Newspaper
Post count: 13

Hello.
How to make the REPLY on reviews only available to logged-in users? It seems like everyone can reply on reviews.

https://picsdrop.com/en/zaGkhv2Dwxyh1FI

Post count: 21065

Hello @rockman008 !

You have an option for this: https://prnt.sc/1FESFdTxNndg
Read all about it here: https://forum.tagdiv.com/user-reviews/

Thank you!

Post count: 13

Hello.

I tried that already, and it is only on the reviews form. If the user is going to reply to the review. Non-registered users can reply multiple times to the review.

https://picsdrop.com/JFeFfxIihguo2dL
https://picsdrop.com/JAoiG6SmEAWiCsi
https://picsdrop.com/EMJMeJsQ3F6aYzL

Post count: 21065

Hello @rockman008 !

I’m not sure which feature you use, but we have only 2 features:
https://forum.tagdiv.com/reviews-2/
https://forum.tagdiv.com/user-reviews/

Thank you!

Post count: 13

Hello.

The Single Post User Reviews List. Anyone can reply there, even non-registered users.

CPT User Review List: https://picsdrop.com/0IqTB5f3qwrXGbA
Reply: https://picsdrop.com/p2gUu3gIDRlSUov

Post count: 21065

Hello @rockman008 !

By default, all the reviews on a CPT need to be approved: https://prnt.sc/LMNeQKHx9Swq
And there you can set a limit. You have this option as well: https://prnt.sc/6iiBzP2Rftgc -> https://prnt.sc/dfCuGwzGMSE_

Thank you!

Post count: 13

Hello.

I’ve done this already. Once the post review is approved, anyone can reply to that post review, even non-registered users.

Like in your demo, I replied to the post review multiple times.

https://demo.tagdiv.com/newspaper_real_estate_pro/tdcpt_properties/apartment-10/
https://picsdrop.com/en/p2gUu3gIDRlSUov

Post count: 21065

Hello @rockman008 !

Ok. I got it. Yes, this is the way it is working. So there is no extra option to control the replies.

Thank you!

Post count: 13

Hello.
Then that’s bad for the site. What if a site visitor spam the reply on the post reviews?

There must be also an option that registered users can only reply to the post reviews.

Post count: 21065

Hello @rockman008 !

Unfortunately, there is no setting in order to do that.
I will add this request to our improvement list!

Thank you!

Post count: 13

Hello
Is there no alternative solution for this one in the reviews? This is one of the reasons why I buy this theme.

Post count: 21065

Hello @rockman008 !

Unfortunately, no. You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will create a solution for you.

Thank you!

Post count: 13

Hello.
Is the customization free?

Post count: 21065

Hello @rockman008 !

Unfortunately, no.

Thank you!

Post count: 13

Oh, I see.

May I ask if I can transfer the news theme to another domain? I’ll buy another news theme if the reply function is fixed.

Post count: 21065

Hello @rockman008 !

Yes, you can. Reset the license key on the first domain and assign it to the new one.

Thank you!

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