Saving changes in the td composer does not appear to be functioning. When saving, even for simple changes, it does not provide notification that changes have been saved nor does it save – the save icon button keeps spinning.
having the exact same problem and didn’t complete any updates since started
working ok in chrome on the mac but not safari if that’s any help to you?
Having the same issue trying to save changes to an image.
Trying to edit my website right now and having the same problem, the ”Save” button just keep spinning forever
I had a bit of success disabling the wp super cache they recommended while editing, then it seems to work sometimes, but otherwise it’s constantly spinning the save icon
The plugin» Enable jQuery Migrate Helper seems to solve this.
Enable jQuery Migrate Helper did not resolve the issue. Still unable to save with the td composer.
Emailed Support regarding how to troubleshoot and resolve issue 29 Aug.
I’ve a site to launch on the 31st so I’m switching between browsers and disabling wp super cache, and having some success but not all the time.
Same problem here, see my post: https://forum.tagdiv.com/topic/save-settings-not-working-in-newspaper-theme/
Hi,
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Check if is not related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.
Make sure that is not a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
If I/we roll back to 10.3.6 via the theme panel that doesn’t change anything else that we have created since installing does it?
Hello !
The older versions also work as a backup, if you are using cloud library templates then those should not be affected.
Thank you !
Still can’t find a resolution to this. PLEASE HELP!!!!!!!!!!!!
I’d suggest opening a new ticket if you haven’t already as this is a pretty old post? ?♂️
Hello @mgpl !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
