After I updated my site from version 9.8 to 10.3.7 my server always reaches its limits (CPU and RAM) and it goes down.
I have a 3 GB of RAM but it seems not enough for this theme. When I updated I changed all my pages for using only the Cloud Library and I expected my site was blazing fast, instead it is not more reachable.
Log file often shows errors like:
– [fcgid:emerg] (22)Invalid argument: mod_fcgid: can’t lock process table in pid
– (32)Broken pipe: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function
Hello !
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Hope this will help you!
Thank you !
I read all these, but come on, I’m not talking about page speed, I’m not talking about big images, css files etc. The theme makes too many requests to the server, it requires too many power and if I knew it was so I would have not upgraded to version 10.
Your themeforest page said the version 10 was better, and it is not at all. I bought the theme for all those good things like ajax loads, infinite post scroll etc but now you are saying to me “Do you see how many beautiful things you can do with my theme? Great, but sorry if you want your site keep alive online disable everything! And still, << please note that using our theme, you need to have a good host with very good resources >> (this is a quote by Calin here https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/)”. I dont think this is fair
i have a similar problem, newspaper theme Ver 10 requires too many power. Also after i upgrade to ver 10 tagdiv_composer locks my ip and i cant connect to site. Any idea?
Hello !
We are sorry for the inconvenience ! Please note that indeed the Newspaper Theme is heavier than normal themes because it offers so many options and features. Our developers are doing their best to keep it as light as possible but more features will add weight to it. That is why we put so many accent on the requirements that issues like this to be avoided. Note that there are more than 100.000 users of this product and many of them have scores of more than 85 on all the page testers.
@Pbast Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
That is why we put so many accent on the requirements that issues like this to be avoided
ok, please tell me where I am wrong with the requirements you ask for:
also, I’m not talking about page speed, I don’t care about GTmetrix, you can check mine (96%) but still, the theme is very heavy and you should tell this before buying it
Hi!
I’m sorry for not choosing the right words. I didn’t mean to offend you. You are right, there’s nothing in the theme panel system status that would indicate that the requirements are not met.
Is it possible that, between updates, you changed the page structure and added some new blocks, ads, scripts, or plugin(s)? Something that brings additional requests? Are you using the Standard Pack plugin?
If that’s not the case, we would like to investigate it for you as we had a few situations like this reported after the update. Our developers are trying to replicate it, so that we can identify the issue and, if it is related with the theme, fix it. For now, under all testing environments we could not replicate it. Would you be interested in sending us an email with this and help us investigate it on your website?
We are focused on providing you the best experience with our WordPress theme and we really test it thoroughly as we want you to be able to create, design and manage your website with pleasure.
I hope you decide to let us investigate, for this please send us an email at contact@tagdiv.com and include a link to this topic in the email!
Thank you for understanding!
Yes, please, I’d like to help you to help me.
Well, I changed all the structure of my pages with the update because I was using the Standard Pack before and now I’m only using the Cloud Template and I disabled the Standard Pack. My pages are full of ads, and clearly, this adds requests (many), but no changes in the update (before/after) in this field. No new plugins, I removed some of them instead, trying to find a solution for my issue.
My server is not the best server possible, so this might be the problem and I can accept it and I will probably buy a better one soon. But what made me disappointed was that I expected better performance (following this page https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/), I thought that the 10 version was a lot better than the 9 and that’s why I wrote here.
Thank you so much for your reply, I will send you an email as soon as possible
Hi ste27, thank you for accepting to let as to investigate this situation, we look forward to receiving your email!
Have a nice day!
Hi. I have absolutely same problems. We did everything for optimization, but
no result at all.
Hi pyro2212,
We need to inspect this situation, please send us an email at contact@tagdiv.com and provide as many details and screenshots you can about the problem that you are facing!
Thank you for understanding!
