site appearance keeps changing

Posted in: Newspaper
Post count: 11

Our site appearance keeps changing from the same device.

I am able to reproduce site changing appearance in my phone and laptop.

what i like is this
good site

what i don’t like is this
don’t like

any idea why he keeps flip flopping?

Post count: 35449

Hi,
This is because you are using the mobile theme plugin and a cache plugin that is not configurate for mobile cache.
What you can do is to disable the mobile theme and use the responsive version, or if you prefer to keep the mobile theme plugin, then check the cache settings and in case that do not have a mobile cache try the WP Super Cache.
Thank you!

Post count: 11

That is sorta the issue. When I click on Plugins in Theme Panel, I only see one plugin (Revolution Slider) instead of all of them so I am unable to disable Mobile Theme and use the responsive version (which is my preference).

Also I can not figure out this TGM error issue.

Post count: 35449

Hi, the mobile theme plugin can be disable from Newspaper plugins -> https://i.imgur.com/wgMFnxk.png or plugins -> https://i.imgur.com/I7W4Gke.png
If you have admin access then you should be able to disable those posts, but, if you don’t then it can be set some restrictions for your account. If you agree, we can check more via email.
Thank you!

Post count: 11

Ahh, I thought that is what you meant before but was looking for the mobile theme under Appearance Themes, then I checked under Newspaper – Theme Panel – Plugins but nothing there, then I looked under plugins but I was searching for something with Newspaper but it was under tagDiv so totally my bad and just not familiar enough. I appreciate your help. I disabled mobile theme plugin and all is good with the mobile version of the theme. THANK YOU

Post count: 35449

Hi,
I’m glad that the problem was solved!
If you have any questions related to our theme, just le us know!
Have a nice day!

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