Site randomly goes to mobile version on desktop

Posted in: Newspaper
Post count: 27
lasvegascfp
#144908
Nov 23, 2016 at 6:40 pm

Hi,

Periodically I visit my site http://www.retirewire.com and it shows up as the mobile version, even though I’m on desktop with a wide open window. Then, randomly, it will revert to desktop version. How do I fix this?

http://www.screencast.com/t/u5tY0XywA6eO

Post count: 23312
Catalin
#144970
Nov 24, 2016 at 9:22 am

Hello lasvegascfp,

Please notice that this type of error may appear due to your server cache and CDN if you are using the CDN system. So, first of all, please ensure that you have correctly set your caching plugin (WP Super Cache) and the CloudFlare, according to our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/ https://forum.tagdiv.com/cache-plugin-install-and-configure/ If the problem is still there, please try to clear the server cache and if you do not have any access to do this, you should request this task to your hosting provider because they should be able to help you in this regard

Thanks for your understanding!

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