Site reverted back to defaults at least 5 times after update

Posted in: Newspaper
Post count: 27

Hello Tag,

I am currently not using the TagDiv composer as it does not offer the necessary elements that I need to replace it with Visual Composer. Likewise, the Tag Div Composer plugin is not installed at the moment. Yet in the last few days, the site has reverted back to the default state almost five times with the Tag Div Composer automatically reasserting its presence that is automatically getting installed and activated, having me to manually configure the settings each time including filling in the activation code. This normally has happened as I was in the process of creating new pages (not posts). Is this natural? In the discussion forums, I read only one page builder is allowed and I was using only the Visual Composer page builder at the time. The Tag Div Composer was not only uninstalled but also deleted from the plugins list. The Visual composer plugin is not recommended I understand but it is none the less an option one can use – and which I prefer to use till your native page builder brings along elements that allows for a smoother change. Secondly, I have currently 9 published pages and 2 drafts yet the total page numbers suggest there are 16 pages. I do not see any additional 5 pages.

Any reason why?

Post count: 22421

Hello,

This seems like a very strange issue. The theme does not reset itself. Are you sure you are not changing demos? Installing a new demo with demo content can have this result: https://forum.tagdiv.com/installing-demos/
A demo is imported with the settings as well as the dummy data so your settings will reset when installing a demo.
Other than that, the theme will not reset itself unless you have errors in the database or malware that is constantly refreshing the database.

I recommend cleaning up your wp install by using the many guides online on how to do it.
Also make sure you meet the minimum requirements for the theme:
https://forum.tagdiv.com/requirements-for-newspaper/
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

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