Hi guys,
We got a problem of loading related photo ,while loading the website it usually take a long time to load a picture (up to 2 mins(Plz give suggestion how to speed thing up.
secondly plz provide some instruction how can we adjust the column grid size (can we change the width of it)
many thanks
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please check our documentation for increase page loading speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
You can check the layout and the stretch of row -> https://www.screencast.com/t/PDOcaeZB0MX after that you can set the width on column -> https://www.screencast.com/t/7bwagxt3L -> https://www.screencast.com/t/uU79THdauG
Thank you!
Hi Calin, thanks for your answer. I did all but still in the post page “related posts” thumbnails are not seen. Or they are sometimes seen, sometimes not. What I should I do?
Hi,
This is usually from lazy load, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also please deactivate all non theme plugins, clear all cache and try again, is possible to have some plugins that use lazyload or may it is a plugin conflict.
Please provide a link were I can inspect this problem, in this way I will be able to provide you a better answer.
Thank you!
Hi Calin,
I realized that I am using Jetpack’s related posts. And Lazy Loading is also enabled in Jetpack. So do you think, although they are both in Jetpack, I should disable Jetpack lazy loading?
I tried to deactivate all the plugins, and cleared all cache, but it didn’t work.
Now I am trying to use Cloudflare.
Is there a way to send the link privately?
Best,
Eren
Hi,
You can send us an email at contact@tagdiv.com . We will take a look. Include a link to this topic in the email.
Thank you!
