Slow Pages

Posted in: Newspaper
Post count: 13

Severe problem with Newspaper Theme: extremely slow pages.

What I’ve tried:
— Cleared all caches, for site & browser.
— Disabled plugins.
— Theme plugins are up-to-date (required manual installation is disappointing).
— Changed the designated Home page. THAT works, but is unacceptable.

For a week I have struggled. My site actually went down for 2 hours, at one point. Finally, got it going yesterday. But needed to make some further changes in the TagDiv Composer, a few color changes and added links to image ads… and Newspaper broke again. This theme is too fragile.

Please see if you can fix it. I can send you a temporary password to a private email so you can access admin panel.

JoAnn Chateau
https://joannchateau.com/

Post count: 18283

Hello !

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Post count: 135

Hello JoAnn, I am experiencing the same issues – what have you been able to achieve so far?

Post count: 13

No. WordPress support told me that the Newspaper front page had experienced a fatal error. They were the ones to figure out that changing the front page made the site operable. This is not a problem to be solved by page speed tweeking.

Post count: 13

I’m chatting with WordPress Support right now (again). I’ve got that good WP Business hosting plan — everything is well-powered and optimized. I’ll post here with any solutions that work. Is your site better? If so, how did you fix it?

Post count: 13

Talked to WordPress Support, again. This is what they did, in their words:

1. deactivated all the plugins, but the site still loads slow.
2. Theme conflicts with the page optimize plugin.
3. Switching to a different theme speeded the site load.

Also, we clear the site’s cache, and that didn’t help either.

They also said the Newspaper theme isn’t compatible with their optimization plugin. When I have it activated, it causes the Newspaper menu to malfunction.

I ask you, if TagDev develops WordPress themes, how is it they don’t work well with premium WordPress hosting?

  • This reply was modified 5 years by JoAnn.
Post count: 13

Installed the new update. Was able to update plugins from within WordPress. However, now it takes up to 40 seconds for the Home Page to open.

I like how Newspaper organizes the material on my website, using the magazine template. But I am disgusted at all the hours & hours I’ve spent to customize it — for nothing.

As is, Newspaper is an unusable theme. And I can NOT say that I’m impressed with TagDiv support.

Post count: 13

No meaningful response from TagDiv Support on this issue.

Post count: 35449

Hi,

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

We can take a look to this problem, for this please make a full backup and send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

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