Hello,
My website doesn’t show a smart list button nor the content below the H2 titles.
check the post please: https://www.techonnect.com/save-on-electricity/
I tried all my best to fix it, but nothing.
Also, when I try to use a pre-designed template but it shows “Invalid reply from server endpoint.”
Hello!
Can you let us know if you have followed all the steps that are shown in our guide here: https://forum.tagdiv.com/smart-lists/
Also, can you let us know a list of the plugins that you are running ?
Thank you!
I followed all the guidelines but still facing the same problem!
The list of the activated plugins:
tagDiv Cloud Library
tagDiv Composer
tagDiv Social Counter
tagDiv Standard Pack
Also, the Pre-designed Templates from tagDiv Cloud Library don’t load.
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, (you can try to double the value) and if it is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also, for the smart list, if you import it from the cloud library, you need to have the Single Post Template with the Single Post Smartlist => https://www.screencast.com/t/tPsQsmVdNFs.
Hope this helps you!
Thank you!
Our memory limit is set to 512M
Also, all requirements are fulfilled and more, we surely have an SSL certificate.
Please notice, our website was working smoothly till recently, we are assuming because of the last update or the one before.
Furthermore, we used an old template that contains a smart list from the previous designs, but we faced the same problem…
Please, check the link now: https://www.techonnect.com/save-on-electricity/
Thank you
Hello,
I just check the link that you provide and seems to work => https://www.screencast.com/t/SmyHwcho
Did you solve your issue?
Thank you!
