Hi
The Social counter element on my site (http://lapoloniadelospolacos.com) correctly shows the number of Facebook and Twitter followers , but for Instagram it just shows 0, which is not true.
My Instagram user is “lapoloniadelospolacos”.
Thanks.
Jaime
Hello, on my website(https://www.demibaguette.com) the number of Facebook is not true.
How do you do it?
Hi,
@lapoloniadelospolacos There were changes made by Instagram a few weeks back, we provided solutions for both social counter plugin and Instagram widget
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
You can make these modifications until the theme is updated.
@dwzrlp The configuration you made for the Facebook social counter is not valid from what I can see
– https://www.screencast.com/t/20E3c44lCeS
Please follow the guide and set it up properly
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thanks
Hello Simon,
I followed your tutorial for the Facebook social counter but it still displays a 0. I also reinstalled the plugin and tried to find other solutions via google, but no luck.
My Site is https://lowcarbhighquality.com/
Any advice would be appreciated.
Regards
Hello Simon
Thank you for your reply.
Sorry, I made this mistake. This is because I have made numerous try and may have saved the error for the last time.
I have now set it to the correct id. It still does not work.
Hi,
Then there is nothing that can be done at the moment unfortunately. Due to modifications made by Facebook the counter will not work for some users. We will monitor the developing situation, when Facebook decides to conclude the modifications on their side we will take the necessary actions.
– https://developers.facebook.com/status/issues/205942813488872/
The counter will work for some users while for others it will not. This is caused by Facebook, we will adapt the counter plugin to work the same as before as soon as possible.
Hi, Simion.
Ok, I will try so.
Can you just tell me how to get to this code page (https://www.screencast.com/t/rEBOoudPy) so that I can implement the modifications?
Thank you very much
Hi,
There are more detailed steps in the topic provided above
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/page/2/
You can modify the social counter plugin even with the WordPress plugin editor.
Thanks
