Hi There,
My facebook button in my sidebar suddenly turned to 0 after months of working perfectely.
I haven’t a thing.
So I’ve deleted it and put it back again the twitter is working fine but facebook indicate 0 still.
My Instagram which I’ve just add indicate 0 as well.
Can you tell what I’m missing pls? http://www.lechienlechat.com/wildlifemag
Thank you in advance
Franck
It is useful to use the Search button before posting a thread which was posted 1000 times before! 🙂
Take a look here: https://forum.tagdiv.com/topic/social-button-problem-2/
I’m 100% sure you haven’t set up Facebook Correctly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Good luck
Blankito
Thank for pointing that
But I did look around before bothering anyone with my problem
So just fyi if you look at my other mag http://www.lechienlechat.com/petmag
everything is working fine obviously just the instagram since I’ve just installed it
the 2 mags have been working for months now and connected to the same facebook
why would it change on one and not the other one?
Didn’t find a thread with that issue…
Can you help or let me know what to do?
Thank you
Hi Frank,
this could be a caching problem. Do you use any Caching Plugin?
Best
Hi B,
Thank you for your help
I’m a beginner so can tell me what it a caching plugin pls?
Sorry for the trouble
Thank you in advance
Hi,
Well if it worked and now it does not, maybe some recent changes are interfering with the social counter plugin. Try to disable all your plugins except the ones bundled with the theme and check again. If you do not have a caching plugin installed, the hosting server may have caching active. But you should also consider updating your theme to the latest version, as well as the required plugins and wordpress too. Here is a guide to help you through the process – https://forum.tagdiv.com/how-to-update-the-theme-2/ if you decide to make the step.
Thanks
Hi Simon,
I will check and try all that and keep you posted guys.
Thank you very much for your advices
Talk later
Thank you
Franck
