Hello Support!
The issues that I’m having on my site are as follows:
1) Pagination… The next page “arrow” seems to be of the wrong size. Don’t know why that it is.
2) The social media icons display well on all pages in the footer section of my site, however they look a little bit off on the homepage itself.
3) The social counter lags a little whenever the counts should be updated. My assumption is that they – the count – should change once my stats on social media changes/updates. The social counters don’t immediately do this!
Link to my site: bloggersreach.com
Thanks in advance for your time and assistance!
Keane23
Hello,
1) and 2) I’m not sure if these are customization you made or a plugin conflict. There seems to be a line-height issue. If you have changed any line-heights in the font section, please restore them to the default state to see if any affect these elements. If you have not changed the line-height, then please try to disable all plugins except visual composer, clear cache and reset cdn files. Then check your pagination and social icons again.
As for the social counter, this is not a live count. It will update a few times a day to keep server requests to a minimum. It was not created as a live count.
Thank you!
I have the same problem with the social counter, and it is weeks off for Instagram, though Facebook and Twitter accounts are accurate. Site is http://ilovekent.net. Instagram account is http://instagram.com/ilovekentwa. The count is off by more than 30. Thanks.
I had the issue with Facebook fans, but it eventually clicked in after about an hour or so. Now they are all working properly.
Hello,
Instagram changed their code recently and we had to adapt the social counter for it. you will have to update your theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then you have to delete your social counter and install the new version from here: http://screencast.com/t/kIC04JGgbO6
Thank you!
