Social widget displays 0 fans

Posted in: Newspaper
Post count: 6

Hey I have problem with lates version, social widget displays 0 fans for facebook, and instagram. It only works for twitter and yt. I have set it up correcty. Help.

  • This topic was modified 8 years by baxxx.
Post count: 6
Post count: 22421

Hello,

Both these networks struggle with code changes that influence the widget. Facebook dues to the latest scandal started changing the api and some fb keys stopped working.
Instagram change the api as well:
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
For Instagram we could make a change and it worked, but for fb, we cannot do anything at the moment as they will have to fix the issue on their end. FB is going through major changes now.

Thank you!

Post count: 1

Good afternoon.
I also have the same problem with all social networks that show 0 fans.
When would we have a solution?
Waiting on your prompt response.
Thank you very much.

Post count: 22421

Hello,

For Instagram there is already a fix. Please read this topic:
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Facebook needs to fix the code itself. We cannot offer any fix for Facebook as it depends on the network, not on the implementation in our plugin.
The rest of the networks should work properly if you follow this guide carefully:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Post count: 4

Hello,
Still Getting the same problem of Not Updating my Instagram Followers. Please try to fied that. And just a feedback it will be great if there is a way to add 2 Youtube channels and a bigger box with total number of subscribers of all boxes.
Hope to get in next update.
Thank you!
https://techniblogic.com

Post count: 20688

@nimish1995 Not updating the follower count can be caused by caching. If you made the necessary modifications as mentioned in the provided topic there should be no problem.

Try clearing all caching installed or server provided, purge CDN files as well if used. Then check if the displayed data is accurate.

You can use multiple counters if you want, configure each one as needed. There are also styles to choose from
https://forum.tagdiv.com/social-counter-styles-on-newspaper/

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.