Very frequently, on mobile, across different devices, posts do not load beyond the initially-displayed posts. When the Flex Block is set to “infinite load,” the spinning wheel appears and the posts never load. When set to instead show “Load More,” the spinning wheel instead appears of new posts, and the posts never load. If the page is refreshed, the loading works correctly. Please advise.
Hello!
I’ve checked your website, and I can see that you have a 403 error displaying in the console; that’s why the loading feature doesn’t work.
Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
Thanks. I’m not sure what “have a 403 error displaying in the console” means; I see no errors. Can you expand? As to the other steps, it’s not clear what steps you’re talking about in the multiple links, each of which contains discussion of multiple items, none of which talk at all about the problem at hand. But all stated requirements for the theme are in place and there are none of the listed problem interferences. The problem is still there.
Hello!
We need to investigate this issue.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
– provide more details(screenshots/video) about the issue
Thank you
Thanks. I hardly think it’s appropriate to provide all that, which wouldn’t work anyway, since all the logins have two-factor authentication. I’ve described the problem in detail. You didn’t answer my question about what does “have a 403 error displaying in the console” mean. If there is something that needs to be looked at in cpanel (which does not including all the PHP and .htaccess modifications, all of which have been done), please let me know.
Hello!
I’ve sent the links above, and I gave you the steps necessary to look into. If this wasn’t helpful to you, then I’m not sure which issue you have and what is the case there. That’s why I was thinking that should be solved fast if I will see exactly the issue from your end. Also, ask the host provider to look into it and try to assist you. This is not an issue in the theme. Only on your end.
Thank you for understanding!
Thanks. Unlikely, given the other problems I’ve had with your theme, which you can see in the log, and which I had to solve myself, all of which were problems with your theme (such as it breaking when an tag was included in the title attribute).
1) Please answer my question about what you mean by “have a 403 error displaying in the console.”
2) How did you “give me the steps necessary to look into,” when none of those did anything?
3) What is your reasoning for it not being on your end, other than you seem unable to figure out what the problem is?
Hello!
1. This is your website, right? https://app.screencast.com/WYTr3GRyg8rRX So, this is what I mean and this is a problem from any other cause and not the theme.
2. In some causes, this problem with this error has been fixed like that. So, maybe you have the same issue on your end.
3. I just wanted to let you know that the problem in on your end only on your own website and not in the theme. And you should begin to inveatigate the issue how I explain you in the steps. If the issue is not solved by following my steps, then please let your host provider know about it and help you asap.
Thank you!
