Stuck to Newspaper 10.1, tagDiv Composer issue

Posted in: Newspaper
Post count: 9

I’m using Newspaper since 8.X. I love this theme. But now I have a big issue with tagDiv Composer that is getting me crazy.

When I try to upgrade to any version after Newspaper 10.1, the theme works fine but I can’t edit or create any page using tagDiv Composer anymore. When I try to edit a page or create a new page I always find this pop-up in tagDiv Composer:

“Error at zones: x(models) : x(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”

If I try to create a blank new page, I always find the same error as well.

When I downgrade back to Newspaper 10.1, downgrading all Newspapaer plugins, everything is fine again and I can edit any page or create new ones. So I’m stuck to 10.1 as my last working version.

Of course, I tried to disable all plugins… and trying with just this plugins active:
– tagDiv Cloud Library
– tagDiv Composer
but I still had this problem.

I think perhaps there is something problematic in my database, but I don’t know what to look for.

Could you please check my theme (preferred) or tell me what to try?

My web page is: http://www.dream-alcala.com

Thanks a lot,
Daniel Alonso

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, please make a full backup to your website an database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

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