Hello,
I really love this theme, but I’m having some trouble with the composer. When I attempt to edit with the Tag Div composer it does not work. Literally. When I click on the button I am directed to a blank page. At first I thought it was because I was using a demo version, but uninstalling the demo didn’t help. Then, I thought that maybe it was because I also have the beaver builder so I deactivated that, and it didn’t help. I would really love to use this composer as I enjoy watching the tutorials for it! — can someone please help? Thanks!
Hi,
The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.
If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Additionally try deactivating all plugins as a quick test, leave only theme plugins active. Check if this has any effect.
Let us know the results after trying these suggestions. Be sure to use the tagDiv composer on pages that were created with it only or on new pages.
Thanks
Thanks for your response. I did everything in the troubleshoot – including adding the line to the htaccess and it still doesn’t work.
Also, I’m not really sure why it says “Comecaposer” in the title….really odd.
We could take a look at the problem. Please send us an email at contact@tagdiv.com and provide us with admin access, as well as FTP and cPanel if possible. Include a link tot his topic in the email.
