when trying to edit a page i hit tag div composer button just has blank screen :/
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Hi,
The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.
If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Let us know the results after trying these suggestions.
Thanks
Yes requirements are fine.
change ht access file? i hve no clue how to do this. could you please resolve this before weekend PLEASE
Thank you, editing my .htacess file fixed the issue.
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
@Thephatvegan you would need FTP access to your ever in order to edit the file. It’s basically a text file that you can add the above code to.
ChrisB – thank you, you just saved me a lot of heartburn.
Added those 3 magic lines to .htaccess and it works fine.
Also modified wp-config.php per these instructions (see the picture included in the instructions for positioning of the 2 lines!)
https://forum.tagdiv.com/requirements-for-newspaper/
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
# END WordPress
i did it like this but now it doesnt even show :/
Well – it’s back to a blank screen for me.
It was working for a couple of hours, then all of a sudden went to a blank screen when I tried the TD Editor. Even my main website was blank when I tried going to it. I reset my browser – got back into the website, but still cannot get the visual editor to work – blank.
Any ideas would be greatly appreciated.
Be sure to configure the system status requirements as specified in the guide. Additionally try deactivating all plugins as a quick test, leave only theme plugins active. Check if this has any effect. Try the composer on a new page as well, could be an issue with specific pages only.
If there still are problems with the composer functionality we could take a look. Send us an email at contact@tagdiv.com and provide admin login, as well as FTP and cPanel if possible. Please also include a link to this topic in the email.