Hello, I use the tagdiv “Newspaper” template, that requires tagdiv composer to work. I’m satisfied with the template, but when we have more than 40, 50 visitors at the same time, tagdiv composer causes high CPU loads, the site doesn’t load anymore, or it’s very slow, and I have to disable it to have the site working again. Via Query Monitor I can see it produces a slow query and few duplicates queries. Can you please help me to solve this issue? Site is china-underground.com
Hello?
Hello !
You can take a look at our page speed optimize tutorial and try it: https://forum.tagdiv.com/how-to-make-the-site-faster/
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Also you can take a look at those improvements presented by one of our users here: https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Thank you !
Hello,
thank you for the answer. I think I accomplished all the system requirements (dedicated server with 16 gb) and I followed already many guides and tips (Leverage Browser Caching, Gzip compression, Optimize images, wp_supercache, etc.). The problem is composer (and td_newsletter, cloud templates and standard plugin) many times cause slow or duplicates queries. This is not a big deal if we have 30-40 visitors. But if we have just a little bit more we have high CPU loads and the site doesn’t load. When I disabled composer and used another template, such as generetepress, even with 200 visitors at the same time, we dind’t have any problem. But I really prefer Newspaper theme, and I’d like to keep using it.
Thanks,
Matteo
Hello !
This seems to be more like of a conflict. I would suggest you to create a staging site or set maintenance mode on your website, and deactivate the plugins and test them. As you can see here: https://www.screencast.com/t/upv1qySQX3
If you’re creating a staging site we will be glad to take a look.
Thank you !
Was you able to solve the issue? I think, I have the same problem.
Hello, thanks. I’ll try to create a staging site.
Hi, I created the staging site. How can I share with you the login details?
Thanks
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello,
thank you. I just sent you the credentials via email.
Thanks,
Matteo
Hello,
I solved the problem, thanks.
Hi Matteo,
How did you solve the problem?
