TagDiv Composer deleting content of pages

Posted in: Newspaper
Post count: 18

Hello,
I am having this issue, i will try to explain:
1- i create a new page
2- save it
3- open in TagDiv Composer
4- Work on the page, put some blocks, images, etc
5- Save it
6- Preview the page – looks good
7- Close Tag Div Composer
8- I see the codes in the normal editor
9- If i open again the page in the TagDiv Composer, all my work is gone….. clear all data
10- Return to normal editor without saving in TagDiv Composer, and the editor is blank all codes dissapear

What can i check for that?

I didn’t have the problem a couple of weeks ago.

Thanks

Post count: 20688

Hi,

So you create the page, add the composer elements you want and save it. Then if you edit that page again with the composer it is blank?
The page content as well as posts content should be stored in the database of the website as soon as you save them.
You could check if there are enough resources as a first step
https://forum.tagdiv.com/requirements-for-newspaper/
Also as a quick test deactivate all your plugins, leave only theme plugins active. Redo the steps you mention and check if the same happens. Could be a plugin conflict of some kind.

Let us know what you find.
Thanks

Post count: 18

Hello, all recent plugins are disabled and the same problem
Now when i tried to edit some page i got this message
Error at rows: 3(models) : 1(dom). The model does not match the content
And the page never open in tag div composer for edit

Post count: 18

Made some more tests
With recent plugins disabled

I copied again all the files of the plugin Tag Div Composer
start to works
modified a page
save the page
open again with TDC
i got the message the Error at rows: 3(models) : 1(dom). The model does not match the content
Clear cache (i have wp super cache)
open page with TDC and works fine
make some more changes
save the page
open again and i have the problem again

and the loop is that, if i clear cache and open again it works, etc.

  • This reply was modified 7 years by detoque.
Post count: 20688

Could be a setting from the Super cache. I made some tests with the plugin active, kept modifying a page, saving it, then opening and modifying it again. Can’t recreate this issue.
Please check if you use only these settings in the cache plugin
https://forum.tagdiv.com/cache-plugin-install-and-configure/
Guide is somewhat outdated, some settings were moved or renamed in the latest plugin versions, but they still do the same thing
https://www.screencast.com/t/iHTdX6l08xp

Post count: 18

Based in my last test, the problem is caused by Intense shortcodes plugin, and it is a shame, cause your theme don’t have “decoration shortcodes” for posts only for pages.

And that plugin makes a lot better the posts.

Post count: 22421

Hello,

Sorry but the plugin is not tested with our theme so we cannot provide any insight into it’s implementation. If your plugin is not compatible with the theme, you will have to remove/replace it.

Thank you!

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