tagDiv Composer didn't start…

Posted in: Newspaper
Post count: 24

Hello, I have a great problem now. If I try to edit the Homepage with tagDiv Composer it didn’t start. I see the left “Welcome to…” but then only the circle.
How can I repair it to edit the page?
Yesterday I have insallted the plugin NotificationX and it works fine. I have also tried with the disabled plugin but the tagDiv Composer still not open.
Thank you!
Regards,
Martin

  • This topic was modified 5 years by EDFU.
Post count: 21065

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.
We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!

Thank you!

Post count: 24

Hello,
Thank you!
I have found the plugin which causes the problem:
https://wordpress.org/plugins/events-manager/
Is it possible for you to solve the problem with this plugin. I plan to use it in the future.
Best Regards,
Martin

Post count: 18283

Hello!

Unfortunately that is an untested plugin, therefore the support policy does not cover it. You can contact our custom work team here: https://tagdiv.com/web-development-services/ They may be available to adapt this over a fee.

Thank you!

Post count: 24

Hello, what taxonomy do the Newspaper use? The developer from the plugin answered me:
“not conflicting with the EM taxonomy name under events-manager/em-posts.php”
Thank you and best regards,
Martin

Post count: 21065

Hello!

I don’t understand what you are trying to achieve, but that file is from the plugin which you use and it is not a tested one with our theme.

Thank you for understanding!

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