Dear sirs!
After upgrading to Newspaper 8.1 ehenever I try to edit a page with tagdiv composer I only get a white page. Can ou please assist?
Kind regards
Masse B
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
i second this, although everything has been disabled that is not “newspaper 8” related, tagdiv composer shows loading circle and then results in a white page. Switched back to 8.0, renabled all plugins, 8.0 works like a charm.
Hi,
Try updating the theme by FTP to make sure it is done properly
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Also check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Then try the tagDiv composer again and see if it works as intended. Please let us know if you still have problems.
Thanks
I’m having this same issue. I installed Newspaper 8.1 via FTP. My system status is all green and I have no other plugins enabled except Maintenance Mode, and I just get a white screen when trying to edit a page with tagDiv composer. I installed the composer plugin that came with the 8.1 zip as well. It’s just broken.
Has anyone found a fix for this. I had this same issue and I got the same boilerplate response about disabling plugins and checking status which did not help the matter. I still get the white page and this is really taking all of the convenience out of why I purchased this theme in the first place.
Hi,
I have been activated the theme last week, but I found the tagdiv composer showing the white page and can’t edit anything,
shown on
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
I have’t installed plugins and do nothing, I follow my insturction to install super cache, but always white page, Please help, I read that many people have the same problems
Hi,
If the theme system status is set according to the guide, there should be no problem using the composer, unless something else is interfering.
Please deactivate all plugins except theme plugins, clear any installed cache and create a new page. Test the tagDiv composer and see if it works properly on the created page.
Do not edit pages built with Visual composer, using the tagDiv composer. If you use the Yoast SEO plugin make sure this option is disabled
– https://www.screencast.com/t/n8Cc35EofLh
Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks
