Whenever I want to edit pages with tagDiv Composer, the large spinner icon shows and starts loading. It stays there forever until I close the page.
I am not able to make any changes to my website. Can you please help me with this issue.
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hello Bettina!
Thank you for your response.
I have uninstalled all the plugins except tagdiv plugins and again I am facing the same problem.
I uninstalled and reinstalled also the tagdiv plugins and again the same problem.
About theme requirements, I do not see any problem there.
Thank you for the links send to me, I read them but was not able to solve the problem.
Please find attached the screenshot of my System status
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you!
