Hello – I have two major problems. First, TagDiv Composer is not working for me. I try to edit with TD composer on a page and it just spins. I’ve disabled every plug-in and still does the same, so I need for support to look into this. I will send my credentials in an email and reference this topic.
Also, my main menu has disappeared visually – can still click on the menu items but it does not appear. I hope that can be solved with the TD composer issue.
Hi,
Please make sure that you are using the last theme version v10.3.9.1, fi you do not have this version, please make a full backup and update the theme -> https://tagdiv.com/update-newspaper-theme/
Also make sure that the requirements are set -> https://forum.tagdiv.com/requirements-for-newspaper/ especially this one https://i.imgur.com/d7t08iK.png and you do not have a plugin conflict.
Let me know the results!
Hi @Calin
We need your urgent support.
When in a single post I click on “Edit with tag composer” I see the following error:
Errors at columns elements: 8(models) : 22(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
I installed a clean WordPress, Added Theme, Imported Pulses Pro Demo (Without Data), imported Post data, added one post for testing (This test post has no description and no tag only has a title)
We don’t have any issue or error regarding Admin-ajax.php
WP_MEMORY_LIMIT is 1000MB
the test post has no description at all, other posts haveing simple text
I tried https://forum.tagdiv.com/tagdiv-composer-not-working/ recommendation none worked
Hi IFP News, if you have a fresh install and this is not working, also you tried our guide, what you can do is to send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi there,
i also have a problem with td composer because i can’t save or delete anything there. I’m trying to edit templates, but it doesn’t work. I assume that this has been the case since the last theme update. There are no conflicts with plugins. I’ve also uninstalled and reinstalled. It did not work. I also deleted the browser cache. That didn’t work either. I’ve sent you an email with all the information you need to help me. Thanks a lot for this.
Many Greetings,
Sebastian