TagDiv Composer will not load

Posted in: Newspaper
Post count: 9

I have wasted a day running down documentation to get this working. I have everything the TDC requires but yet it will not work. It has worked in the past, as I have installed the theme 3 days ago. But yesterday when going in to make changes for a client, it stopped working. It just spins all day and never loads. What else could it be?
A QUICK NOTE! If I hover it seems the template has my articles in it but I can not see behind the spinning front to edit. It’s like it is almost done loading but will not make that last move…

Post count: 35449

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
https://content.screencast.com/users/ncalex/folders/Jing/media/0647ceb7-6c16-478f-869b-b93e4a95156e/2018-10-11_1629.png

Also please deactivate all plugins that are non theme and clear all cache.
Also if you have visual Composer deactivate please deactivate it.
Let me know the results.

Thank you for your understanding.

Post count: 9

I have done all of that including making a new page and trying to run the composer to no avail.

I am also getting a msg that says ((The current content page hasn’t been created by TagDiv Composer!)) on the original page.

Post count: 9

I also have ran the Newspaper system status and have all green

Post count: 35449

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 4

same thing happening to me….it has serious bug…pfa image…https://prntscr.com/lr2y2w

my page link is : https://162.144.139.9/securities-investment/
Every time I edit page, my page gets corrupted, its been 12 hrs I am working and still no solution.

Post count: 35449

Hi sajid1218,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 4

Ok sending right now, its very urgent plzz help….

Post count: 4

Hi, see more errors now: https://prntscr.com/lr6zrz

Post count: 7

Hi. I’m having this same problem. I’ve realized it’s limited to my homepage. If I access TD Composer from my other pages, it loads fine… if I try to access my homepage via TD Composer, it spins indefinitely. Will email you at email addy above…

Post count: 35449

Hi adwenchure,

Most important, please be sure to check the updated theme requirements guide
https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
https://www.screencast.com/t/sQswe1SWR

Thank you.

  • This reply was modified 7 years by Calin.
Post count: 4

Did you really checked my site? all my parameters are perfect and still you are just replying same thing and wasting my time. Can you please rectify my issues? On each and every page composer is corrupting my pages…not able to do anything …

Post count: 35449

Hi sajid1218,

The above answer was for @adwenchure

Thank you.

Post count: 2

So i am also suffering the no load syndrome of tagDiv Composer.
It keeps on spinning until it gives the “not responding” message
i was with BlueHost support and they could not help. After checking php and memory setting ( already higher), i had no choice but to come here

Any help will be appreciated
thanks

Post count: 2

anyone ?

<script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>

Post count: 20688

Hi,


@adamshut
Does it happen when you access the page to edit it with the composer, or while saving the page in the composer?
Currently there is an issue when attempting to save in the composer, it is caused by the mobile theme plugin. The issue is investigated and will be fixed.

Also check these topics – https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

If nothing works please send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. We will take a look. Include a link to this topic in the email.

Thanks

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