I have wasted a day running down documentation to get this working. I have everything the TDC requires but yet it will not work. It has worked in the past, as I have installed the theme 3 days ago. But yesterday when going in to make changes for a client, it stopped working. It just spins all day and never loads. What else could it be?
A QUICK NOTE! If I hover it seems the template has my articles in it but I can not see behind the spinning front to edit. It’s like it is almost done loading but will not make that last move…
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
https://content.screencast.com/users/ncalex/folders/Jing/media/0647ceb7-6c16-478f-869b-b93e4a95156e/2018-10-11_1629.png
Also please deactivate all plugins that are non theme and clear all cache.
Also if you have visual Composer deactivate please deactivate it.
Let me know the results.
Thank you for your understanding.
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
same thing happening to me….it has serious bug…pfa image…https://prntscr.com/lr2y2w
my page link is : https://162.144.139.9/securities-investment/
Every time I edit page, my page gets corrupted, its been 12 hrs I am working and still no solution.
Hi sajid1218,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi. I’m having this same problem. I’ve realized it’s limited to my homepage. If I access TD Composer from my other pages, it loads fine… if I try to access my homepage via TD Composer, it spins indefinitely. Will email you at email addy above…
Hi adwenchure,
Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
https://www.screencast.com/t/sQswe1SWR
Thank you.
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This reply was modified 7 years by
Calin.
So i am also suffering the no load syndrome of tagDiv Composer.
It keeps on spinning until it gives the “not responding” message
i was with BlueHost support and they could not help. After checking php and memory setting ( already higher), i had no choice but to come here
Any help will be appreciated
thanks
Hi,
@adamshut Does it happen when you access the page to edit it with the composer, or while saving the page in the composer?
Currently there is an issue when attempting to save in the composer, it is caused by the mobile theme plugin. The issue is investigated and will be fixed.
Also check these topics – https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
If nothing works please send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. We will take a look. Include a link to this topic in the email.
Thanks