It was working fine this morning and then it stopped. Trying to edit any page, or create a new page with the tagdiv composer just gets a grey spinner and then loads a blank white page.
I’ve tried clearing cache, disable cache, disable suspect plugins, check the resources in use on the dedicated server. Everything is up to date.
Anyone experience this? This is a very active site and is now crippled.
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.9.2 with the last theme version Newspaper 11.4.2 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
