Tagdiv importer detected an error when i install demos

Posted in: Newspaper
Post count: 6

Tagdiv importer detected an error when i install demos.I reinstalled wordpress, and it’s the same.What is the problem?
http://blog.pinkclassy.com/wp-content/uploads/2018/07/mistake.png
When I was testing locally, it was normal.

Post count: 20688

Hi,

Check the permissions on the uploads folder, that could be the cause
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

Also be sure to check the theme requirements
https://forum.tagdiv.com/requirements-for-newspaper/

Then try installing the demo you want again while having all other plugins deactivated, leave only theme plugins active.
If there still is a problem, please send us an email at contact@tagdiv.com and provide admin login information, as well as FTP or cPanel access if possible. We will take a look.
Also include a link to this topic in the email.

Thanks

Post count: 6

Hi,Simion C.
Thanks for your reply.
I have reinstall the wordpress,when i active the Newspaper theme,then i can not to update the plugins(like:Akismet Anti-Spam),when i try to update it,there display the error(Internal Server Error).the img link:https://imgur.com/nmCEU8y
I try to active the Twenty Fifteen theme,the plugins update is OK.
I’m so sad for this,because i like Newspaper,but I can’t use it properly.
How am I supposed to solve this problem?
Please help me.
Thanks

Post count: 20688

Hi,

Try to reinstall the theme, by FTP would me most recommended and reliable
https://forum.tagdiv.com/install-via-ftp/
Make sure the theme requirements are met. Also contact your hosting provider to ask them to check why there are internal server errors. There could be error logs mentioning the cause.

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