I have updated to the latest theme and updated all the plugins.
Now I have a problem with tagDiv Mobile Theme, it’s creating “wp booster errror”
td_api_base:: mark_used_on_page: a component with the ID: td_remote_cache is not set.
Site has “WP Super Cache” installed.. if I disable the mobile theme all works fine.
What might be wrong?
Hello kamoe,
Please ensure that you have right installed the theme via FTP because this is the surest method in this regard. First of all, please remove the old version of the theme and then install it according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ If you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN files and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Until now we have not encountered with this case, regarding on Wp Super Cache.
Hope this helps and let us know how it goes!
Thanks.
Hi Catalin,
I did mention that I have encountered this issue the same day of the update but no answer. I updated the theme via Envato toolkit. I had to upload the mobile plugin from the last update in august.
I think the problem is with Envato toolkit as this time I can´t even see Install below the mobile plugin.
regards,
http://www.midronepro.com
Hello midronepro,
We will deeper investigate that error because until now we do not know from where appears that error and we will consider to fix it in next updates, as soon as possible.
Thanks for your understanding!
Thanks Catalin,
from my side, I uninstalled the theme, used FTP to upload the theme, installed the latest mobile plugin but the error is still there:
Note the error came only on Homepage, other pages are OK.
here is the error that came after the latest articles module at homepage:
wp booster error:
td_api_base: mark_used_on_page: a comment
with ID: td_remore_cache is not set
wp booster error:
Missing parameter: ‘file’
Hope this will help.
Meanwhile the august mobile plugin version is working fine as you can see on my site http://www.midronepro.com
Regards,
Hello all,
Until further investigation, we noticed that exists an error in or mobile theme plugin. Please notice that you should edit the plugin’s folder and then you have to add the next snippet of the code, like this -> http://screencast.com/t/6dU4ZWUIa Clear all your caches and test it again.
Thanks for the message!
Hi Catalin,
It is working fine after adding the snippet as suggested.
By the way, What´s new in this mobile version?
Regards,
http://www.midronepro.com
Hi,
All the information about our Mobile Theme can be found in our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
Hope this helps!
Thanks.
