TagDiv save icon disappears

Hello,

I’m having a problem when editing the front page of our site with TagDiv. After making all necessary changes, when I click on the save icon, it disappears and I cannot do anything but to close the editor, losing the changes. Can you please help?

Thank you,
Nick

Hello again,

I deactivated all plugins except TagDiv Composer but nothing happened. In Firefox the save icon disappears while in Chrome it keeps spinning but it doesn’t save. I checked the system resources and they are better than the ones recommended. I also deleted all cache. I’m in a loss here. Nothing seems to work. The only thing that may help you is that when I edit the front page with TagDiv composer, I see a message that the page was not created with TagDiv Composer. Any other ideas?

Nick

Hi Simion,

None of your suggestions worked. Here is what I have done, in case it gives you a clue:

I have created a staging site where I set up a front page. After checking the staging site, I copied it to the live site. Although the front page in the staging site can be edited with TagDiv Composer (where it doesn’t say that the page was not created by TagDiv Composer), when I try to edit the same page with TagDiv Composer in the live site, I get the message that it wasn’t created by TagDiv Composer and I cannot save it. I even copied the contents of the page (from the text editor) to a new page with the same results. I get the message and I cannot save it. The strange thing is that when I copy the contents of the same page when in the staging site to a new page, when editing it I get the message but I can save the page. So, the same contents in two different sites are treated differently by TagDiv Composer. Both the theme and TagDiv Composer are in their newest versions in both sites. Does this make sense? Does this say anything to you?

Nick