In the last week through plugin updates, my TD Composer has quit working I have tried to find that plugin that is not playing nice but that has not worked so far. Does anyone have any ideas? All of my plugins are up to date.
Thank You
Brian
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you!
Would you like for me to create an account & use your email address?
thebasscast.com
Brian
Hi,
You can provide us any admin account you have or create a testing admin user. This is required for us to investigate. Send this information by email only, do not share it on the forum.
Regarding the issue with the composer, the first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme, the plugins or other issues. If needed ask your hosting provider to increase them as specified.
Does the composer work if you create a new page and use it? What exactly happens when it is not working? Is it fixed if you deactivate all plugins except theme plugins?
In some cases the solutions from these topics worked for tagDiv composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Let us know the results.
Thanks
