TD Composer not loading

Posted in: Newspaper
Post count: 1
Zakaano
#380466
Dec 24, 2020 at 6:22 pm

Hello; i just purchase and install the theme ; but the TD composer is not loading at all…infinite download…what to do ?

Post count: 21065
Bettina
#380616
Dec 28, 2020 at 9:47 am

Hello!

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

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