Hello,
When I try to edit a page with TD Composer the sidebar loads but none of the buttons are clickable and the main part of the page has the circle icon that spins but never loads. I’ve tried clearing my cache and have used Chrome and Safari with the same result.
Any solutions?
Thanks
I would like to follow this posting – I can’t get it to load at all. Just an error. I’ve never been able to get it to load.
Hi,
For composer problems there are a few things to check. First would be the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources most likely will cause problems.
If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages or pages not loading, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Ultimately we could take a look. We will require admin login and also cPanel or FTP if possible.
Send this information by email at contact@tagdiv.com and mention what exactly the problem is, how we can recreate the problem. Please include a link to this topic in the email.
Thanks