I am using newspaper theme in one of my website. I am trying to use TD composer but it’s stuck on loading stage. I have checked the system status page & there are no yellow marks (except one in caching plugin). Let me know what can I do now.
Thanks
Hello,
Please check your browser console when that happens. usually it is admin-ajax.php getting blocked by your firewall or host. We have written an article on the subject here: https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Unfortunately the guide didn’t help. This is the console data I have
image : https://imgur.com/a/kEtVyTF
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
Also please make sure that you do not have a plugin conflict, please deactivate all on theme plugins, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding
